← PriviNet Lumra

Privacy Policy

PriviNet Inc · Version 1.0, July 2026 · privacy contact: brad@privinet.net

What we collect on this website

Pilot signups and chat: if you submit the pilot form or talk to our assistant, we store what you send (name, work email, device count, your questions) to respond to you. Chat requests are processed by our AI provider to generate the reply.
We do not run advertising trackers on this site.

What the Lumra service processes for customers

Event metadata your systems send us: timestamps, device identifiers, event types, locations, readings, and content hashes. This is the product: we sign it and keep it as tamper-evident records for your account.
What we deliberately do not take: raw video, audio, or media files. Lumra receives hashes of media, not the media itself. If your events describe people (for example a resident wearable alert), that data is yours; we process it only to provide the service to you, under your instructions.
Access: records are scoped to your account and reachable only with your access key. PriviNet operators access customer records only to run the service or at your request.

Retention and deletion

Signed records are kept for the life of your account so their evidentiary chain stays intact.
On account closure you have 30 days to export; after that we delete your records from the live service. Exported records remain verifiable on your side forever.
Website leads that never become customers are deleted on request: email brad@privinet.net.

Sharing

We do not sell personal information. We share data only with the infrastructure providers that run the service (hosting, database, AI chat processing), each bound to process it only for us, or when the law requires it.

Your choices

Email brad@privinet.net to access, correct, or delete information we hold about you, or to ask anything this page does not answer. We reply within one business day.

Plain-English v1 policy for pilot-stage service; it will be expanded as the service and its jurisdictions grow.